I have used Newell Machinery Company at our processing plant in Bloomington, Illinois for the past 23 years. They have provided excellent millwright work, fabricating, and excellent emergency service work (even on holidays). But, there are other areas of excellence that should be mentioned. Their quoting of the work to be done is very detailed and easy to read and understand. They also offer suggestions as to alternative options to accomplish the work or to reduce the overall cost. Their fabrication shop is large, automated, well stocked, flexible, and staffed with excellent talent. The field crews are well instructed, talented, well stocked with tools, materials, and hardware. The real strength of their field crews are their Crew Leaders. They are some of the most talented in the business and always make sure that the job is completed to my satisfaction. The company's organization is another one of their strengths. They understand the time constraints with scheduled plant shutdowns. The safety department does a great job with providing all of the documentation that we need, and they can be used as a current resource. Also, their invoicing is timely and accurate. I strongly recommend Newell Machinery Company.
I would like to express my pleasure in doing business with your company. From the most pleasant receptionist to the people who come out to do the work, I know that I will get an outstanding performance from all of them. Case in point, I called for some help on a bearing on our barge belt, which had us down, and within 24 hours the breakdown was repaired thanks to your project managers, receptionists, and millwrights. We have done business with your company for several years and we are very satisfied with the work and prices. You have done new installation, repair, and demolition for us and all have been done very well. The crews that come out have good knowledge and skills to take care of all the work. Again, thank you for the quick response and excellent work that all of your employees have done and will continue to do for us.
It has been my pleasure to do business with Newell Machinery Company. They have completed many jobs for us and their level of attention to detail from the start to the finish of a project has been exemplary. Until working with Jim Arnold at Newell Machinery, I had not found a contractor as open, honest and truly interested in making sure we got the work we needed accomplished within the time frame requested. Their workers are highly trained professionals who understand that safety comes first and foremost. The crews on my site have taken the time to explain what they are planning to do up front to ensure the proper tasks are completed in accordance to my requests. When it comes to charging by job, Newell is usually the lowest bidder or very close to lowest. This company truly understands the meaning of "Outstanding Customer Service and Satisfaction" and will be my contractor of choice on all construction projects that come up.
Newell Machinery has in the past few years provided my company with paint line equipment, conveyor, floor supported cranes, and specialty paint equipment. In every case, Newell Machinery's performance from concept to production has been exemplary. Every job awarded to Newell has been completed on time and within budget.
I would recommend Newell Machinery for installing and maintaining overhead power & free conveyor, they have given me excellent results since July 2005. No matter what size of project, Newell Machinery has responded with material, equipment and manpower to start promptly, work safely, efficiently and finish the job at or under budget.